- FAQ's -
1. How long does the oil last?
Our oils are safe to use within 3 years of manufacturing and you will be able to find the manufacturing date on the bottom of the box.
2. Is the oil safe for people with nut allergies?
The formula does not contain any nut derived oils however, our oils may contain traces of nuts and therefore we do not advise you to use, if you suffer with allergies or sensitives.
3. How should I use the oil?
Our oils are most effective when applied warm. Take a few drops of the oil, warm and gently massage into the roots and scalp (do not rub/excessively massage to avoid manual hair pulling). Additionally, you can take a few extra drops and run this through the lengths of your hair.
4. Have the oils been tested?
Hair Veda has been examined at an independent testing facility and the results have been approved and certified by an independent professional to verify that they are safe to use. It has passed all safety tests required for selling however, we strongly advise conducting a patch test before use and discontinue use if irritation occurs.
5. Can I use this on wet hair?
Yes you can can however, we advise our oil as a wash-out remedy rather than a leave-in.
6. How many times should I use the oils for?
Hair growth oils
Hair loss help.
organic and vegan hair oil
We recommend using the 2-3 times a week, leave on for 20-60 minutes and then shampoo and condition as normal. We recommend doing a patch test first before continued use.
7. What does the oil smell like ?
As our oils are completely organic and natural, you should expect the oils to smell of the essential oils listed in the ingredients section. We chose not add in any additional ingredients to alter or improve the aroma of our oils as we wanted to keep them 100% natural and to focus on it's intended core purpose.
8. What's the difference between the Avani and Sabal hair oil?
Both Avani and Sabal Hair Growth Oils help to Regrow, Repair and Strengthen scalp hair. Avani is recommended for those with mild-moderate hair loss and for those wanting to improve or maintain good hair health. Sabal is an extra strength hair oil which is recommended for those who suffer with severe hair loss. Due to the addition of garlic, it specifically helps to boost growth however, this oil does possess a garlic aroma which some users may find strong.
9. Does it help with medical conditions?
Hair Veda is a cosmetic over the counter product therefore, we do not advise that it can be used as a solution to any medical issues. Please consult your GP for the best course of action for you.
10. Can it be used on lashes or eyebrows?
We do not recommend using our oil on your lashes or browns as our oils have not been designed or tested on these areas and these areas can be more sensitive.
11. Can I change or cancel my order?
All sales are final however, if you have entered your address incorrectly or have any issues, please get in touch via info@hairveda.co.uk. You have 1 hour after completing your purchase to request a cancellation or edit the delivery address. Once the order has been marked as dispatched, unfortunately no amendments can be made but please do email us incase we can help.
12. Can I refund my order?
We would like all our customers to be happy with their purchase and therefore are able to offer a refund (excluding shipping), refunds must be made within 14 days of receiving your order. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or a replacement.
In order to be eligible for a return, your item must be unused and in the same condition that you received it, with the original packaging. We advised using a tracked postage service when sending the return to ensure it reaches us. If you are eligible for a refund, we will email to notify you and the refund will be processed and credited automatically to the original payment method. Please note, shipping costs are non-refundable.
13. Can I exchange my order?
We can only replace items if they are defective or damaged. If this has occurred please send us an email at info@hairveda.co.uk and we can will give further instructions to rectify this.